Last Updated: 14/12/2025
Welcome to Rivance Global Solutions!
We are committed to delivering your orders quickly, safely, and efficiently.
Please read our shipping policy carefully to understand how we handle shipping and delivery.
1. Shipping Locations
We currently ship our products domestically and internationally from India.
If your location is not listed during checkout, please contact us at https://rivanceglobalsolutions.com/ for assistance.
2. Processing Time
All orders are processed within 2–5 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed. We will notify you by email if there is a significant delay.
3. Shipping Methods & Delivery Time
| Region | Shipping Method | Estimated Delivery Time |
|---|---|---|
| Domestic (Within India) | Standard Shipping | 4–7 business days |
| International | Express Courier (DHL / FedEx / UPS) | 7–14 business days |
Delivery times are estimates and may vary depending on destination and customs clearance.
4. Shipping Charges
Shipping costs are calculated at checkout based on:
Destination country
Package weight and dimensions
Selected shipping method
Any applicable customs duties, import taxes, or local fees are the responsibility of the buyer.
5. Order Tracking
Once your order has been shipped, you will receive an email containing the tracking number and carrier details to monitor shipment progress.
6. Damaged or Lost Packages
If your package arrives damaged, please contact us immediately at https://rivanceglobalsolutions.com/ with your order number and photos of the package or product.
We will investigate the issue and work to resolve it as quickly as possible.
7. Incorrect Shipping Information
Please ensure your shipping details are accurate at checkout.
Rivance Global Solutions is not responsible for orders delivered to incorrect addresses provided by the customer.
8. Contact Us
For any shipping-related questions or concerns, please contact:
📧 Email: rivancegs@gmail.com
🏢 Company: Rivance Global Solutions
📍 Location: India
9. International Shipping Disclaimer
International shipments may be subject to customs inspections, import duties, and taxes depending on the destination country. These charges are not included in our shipping rates and must be paid by the recipient.
Thank you for choosing Rivance Global Solutions.
We appreciate your trust and look forward to supporting your global sourcing needs.