Welcome to Rivance Global Solutions.
By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before engaging in any business transaction with us.

1. About Rivance Global Solutions

Rivance Global Solutions is an export–import company specializing in the supply of fresh fruits, fresh vegetables, exotic & regional produce, dehydrated products, and herbal powders sourced from India for domestic and international markets.

2. Acceptance of Terms

By using our website, submitting an inquiry, requesting a quotation, or placing an order, you agree to these Terms & Conditions. If you do not agree, please refrain from using our services.

3. Products & Specifications

  • Product descriptions, images, and specifications provided on the website are for general reference purposes only.

  • Actual product appearance, size, color, and packaging may vary depending on season, availability, and export requirements.

  • Fresh produce quality may vary due to natural agricultural conditions.

4. Pricing & Quotations

  • All prices and quotations are subject to change without prior notice.

  • Quotations are valid only for the specified period mentioned in the offer.

  • Prices may vary based on product quality, packaging, quantity, destination, and shipping terms.

5. Orders & Minimum Quantity

  • Orders are confirmed only after mutual agreement on price, quantity, payment terms, and delivery terms.

  • Minimum Order Quantity (MOQ) may apply depending on the product and destination.

  • We reserve the right to accept or reject any order.

6. Payment Terms

  • Payments must be made as per mutually agreed terms (Advance Payment, LC, or other agreed methods).

  • All banking charges, currency conversion fees, and international transfer charges are the responsibility of the buyer unless otherwise agreed.

7. Shipping & Delivery

  • Delivery timelines provided are estimated and may vary due to logistics, weather conditions, or customs clearance.

  • International shipments may be subject to customs inspections, duties, taxes, or delays beyond our control.

  • Rivance Global Solutions is not responsible for delays caused by customs authorities or shipping carriers.

8. Risk & Responsibility

  • Risk associated with the goods transfers to the buyer as per the agreed Incoterms (FOB, CIF, CFR, etc.).

  • Buyers are responsible for compliance with import regulations of their respective countries.

9. Quality & Claims

  • We ensure products are inspected and packed according to export standards before shipment.

  • Any quality-related claims must be reported within a reasonable time after receipt of goods along with supporting evidence.

  • Claims will be reviewed and addressed on a case-by-case basis.

10. Cancellation & Refund

  • Order cancellations are subject to approval and may incur charges depending on the processing stage.

  • Refunds, if applicable, will be processed as per mutually agreed terms.

  • Fresh and perishable goods are generally non-refundable once shipped.

11. Intellectual Property

All content on this website including text, images, logos, and design elements are the property of Rivance Global Solutions and may not be copied, reproduced, or used without prior written permission.

12. Limitation of Liability

Rivance Global Solutions shall not be liable for:

  • Indirect or consequential losses

  • Delays caused by force majeure events such as natural disasters, strikes, pandemics, or government restrictions

  • Losses due to incorrect information provided by the buyer

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of such external sites.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

15. Changes to Terms

Rivance Global Solutions reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Rivance Global Solutions
📧 Email: info@rivanceglobalsolutions.com

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